What driving instructors can and cannot do
Driving instructors can still help learners by giving advice, checking whether they are ready for test, providing their instructor reference number, and taking the learner to the test.
However, for car driving tests, instructors cannot book, change, cancel or swap a learner’s test. They also should not use booking software or cancellation tools to manage car driving tests for pupils.
This is why learners need to be careful when using any third-party website, app or social media page claiming to find or manage driving test slots.
Can learners use cancellation finder apps?
DVSA advises learners to use GOV.UK to manage and search for appointments. Learners should be cautious with unofficial cancellation apps, bots, social media sellers, WhatsApp sellers or websites claiming they can find, reserve or book earlier tests.
These services may ask for personal details that could put a learner’s test booking at risk.